CaseWare India FAQ
CaseWare Online Articles
CaseWare Working Papers compatibility with Windows 10
Viewed 2010 times since Tue, Jan 5, 2016
CaseWare has become aware of compatibility issues between CaseWare Working Papers SmartSync, CaseWare Cloud and Windows 10. Windows 10 includes a change that prevents publishing files to CaseWare Cloud and SmartSync Server and causes files to toggle... Read More
How do I restore documents deleted from a SmartSync file?
Viewed 1363 times since Sun, Jan 3, 2016
The Working Papers Recycle Bin is not available if you are using CaseWare Online (SmartSync). Therefore when a document is deleted from the document manager, it goes straight to the Windows Desktop Recycle Bin. Follow these steps for the easiest way... Read More
CaseWare Online do’s and don’ts
Viewed 1335 times since Tue, Dec 29, 2015
Here is the top 11 dos and don’ts for workings with CaseWare Online  Do’s  Don’ts Select a lower setting when scanning document (Black and White 300 dpi) Scan documents with a high resolution (Color 600 dpi) Use... Read More
What is the difference between ’Delete Synchronized Copy" and "Abandon Synchronized copies"
Viewed 1328 times since Sun, Jan 3, 2016
File | Delete Synchronised Copy This function is used when you want to delete your child copy from your computer. You must use the File | Delete Synchronized Copy instead of Windows explorer.    Tools | Maintenance | Abandon Synchronized Copy This... Read More
What are the current release versions distributed by CaseWare India?
Viewed 1312 times since Wed, Jan 6, 2016
The following release versions are currently distributed by CaseWare India: CaseWare Working Papers 2017.00.225 CaseWare Working Papers SmartSync 2016.00.181 CaseWare Working Papers SmartSync Server 2016.00.115 Audit System 19.00.310 Rev A... Read More
CaseWare Cloud 17 New Features
Viewed 1105 times since Tue, Jan 5, 2016
An update to CaseWare Cloud (CaseWare Cloud 17) was released on Tuesday, 30 June 2015. The full set of release notes with all the changes documented can be found here . User Interface Change We have updated the user interface to improve the layout... Read More
Where is my CaseWare Cloud data stored?
Viewed 1019 times since Tue, Jan 5, 2016
CaseWare Cloud data storage, backup and archive location information. The servers for Indian customers of CaseWare Cloud are hosted by Amazon in United States. CaseWare Cloud data (Cloud | Collaborate) is backed up and archived in United States. ... Read More
How do I share a CaseWare file with another CaseWare firm?
Viewed 869 times since Sun, Jan 3, 2016
CaseWare Working Papers engagement files can be shared between firms who subscribe to the software.  To share a CaseWare file with another firm, follow the steps below: Launch CaseWare Working Papers Locate and open the CaseWare file you wish to... Read More
Abandon Sync Copy
Viewed 843 times since Sun, Jan 3, 2016
What is it? Abandon synchronised copy allows the user to break the connection between the parent file and other child copies. When do we use it? If you want to perform template update on your file, you can have only 1 child copy during the update... Read More
Search CaseWare Cloud by User
Viewed 726 times since Tue, Jan 5, 2016
When searching in CaseWare Cloud, an alternate option to utilise in the Search Bar is to search for a user. Searching for a user will filter out all Activities or Files the the user has been involved in. For example, looking up a file belonging to ... Read More